This privacy notice discloses the privacy practices for (www.gigtakaful.bh and Takaful Mobile Application “Smart Takaful”). This privacy notice applies solely to information collected by this website and mobile application. It will notify you of the following:
- What personally identifiable information is collected from you through the website or mobile application, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to offer you an external service.
In order to fully use our website or mobile application, a user must first complete the registration form. During registration, a user is required to give certain information (such as name, mobile number and email address). This information is used to give you adequate access on your personal page to best benefit from our services provided online or via our mobile application. It’s also used to contact you about the products/services on our site or mobile application in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order forms (get quote\policy issuance and claim). To get your insurance policy or claim on your existing policy, you must provide contact information (like name, mobile, email, address and proofing documentations) and financial information (like credit card\debit card number, expiration date). This information is used for billing purposes and to fill your requests. If we have trouble processing a request, we’ll use this information to contact you.
We use “cookies” on our site and mobile application. A cookie is a piece of data stored on a site visitor’s hard drive or mobile device to help us improve your access to our site or mobile application and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site or mobile application. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site or mobile application. Usage of a cookie is in no way linked to any personally identifiable information on our site or mobile application.
We use a credit\debit card processing companies to bill users for insurance services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Our website and mobile application contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site or application and to read the privacy statements of any other site that collects personally identifiable information.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website or mobile application:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website or mobile application, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card\debit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online or through mobile application, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.